A point on general remote management situations:

I can't recommend Webmin highly enough. I use it on every Linux and Mac system I manage. It can be set up to operate over SSL and require certificate authentication. It can combine many machines into a single interface. Plus, for instances like this, I could set up a custom command which would give me a one-click button to perform the procedure to fix and restart the ARD client without the user knowing a thing.

Of course, as with all network-available software, it's vital to keep it 100% updated for security reasons. Webmin makes this easy - it'll do a self-upgrade on a scheduled basis. Absolutely indispensable and a great compliment to ARD.

(I've got no association with Webmin -- just a very satisfied user of many years!)

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