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Eject a stuck CD/DVD from a MacBook Pro SuperDrive Laptop Macs
Ever have a problem with a CD/DVD stuck in your offline MacBook Pro and it doesn't allow you to boot up OS X? Apple mentioned the solution is to press and hold the trackpad button when booting your MBP. You tried that, but still fails? Another possible fix is the credit card/knife trick that sometimes works, but it just sounds not right?

OK, now there is an easy way to do it: Just power up your MBP and leave it alone for about 10 minutes. It will eventually boot up and the CD/DVD will automatically eject (make sure your power cable is plugged in, though!).

[robg adds: I haven't heard about this possible fix before ... and I can't confirm it, not having a CD stuck in my MB at the moment.]
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Eject a stuck CD/DVD from a MacBook Pro SuperDrive | 42 comments | Create New Account
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Eject a stuck CD/DVD from a MacBook Pro SuperDrive
Authored by: chjabu on Wed, Aug 16 2006 at 8:42AM PDT
This worked for me as well. I "discovered" it when I just left the MacBook in disgust and went to do something else for a while. I came back and Mac OS X had booted and there was the CD sticking out.

---
----
New Mac?
Basics4Mac.com
Your Personal Mac Guide - Tips and Live Help for new Mac users and Switchers

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Eject a stuck CD/DVD from a MacBook Pro SuperDrive | sleep then wake
Authored by: zahadum on Sat, Oct 13 2007 at 10:49PM PDT
another approach:

* put the laptop to sleep
* let the drive STOP all access to the disc (listen for whirring sounds)
* wake-up the laptop

the eject key should now work.

my circumstance: a D/L disc burned on a pc had a couple of files (when launched) that would cause the dvd drive to grind (endlessly) -- any & all access to machine it would be impossible!

this disc failed on the internal (apple oem) dvd drive drive of TWO different macs - on both a powerpc mini as well as a intel C2D macbook! ...

yet the same (PC burned) disc caused NO such problem when plyaed back from an *external* dvd drive that was _not_ ASAS! (apple shipped/supported) ... in this case, the external dvd drive is an LG GSA-H10N (which otherwise is a totally USELESS drive on a mac becuase it cant burn S/L or D/L ±R ... but strangely the H10N *can* burn +RW eraseables but not -RW eraseables (firmware JL10).

this is a weird example of where 'pc' media will work on a pc harware connected to a mac without a driver! (patchburn doesnt really work on tiger anymore) but will NOT work on mac hardware! (apple oem drives).

Anyways, the sleep/wake seems to decouple the i/o arbitration framework in osx --- which underscores the magnitude of apple's oversight viz not having created any user-based (but low-level) system command to disconnect a device ... or more precisely, a user-level command to OVER-RIDE the "protection" apple (forcibly) offers to users from "accidently" making hardware "errors".

Hopefully, the driver architectute in Leopard cleans up all the crazy anomolies like this - ie incomplete enmeration of use-cases (of course these ever-gowing loose threads represent the price appple pays for not using UML for design and SDL for testing!).

---
mailto:osxinfo _at_ yahoo.ca


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Eject a stuck CD/DVD from a MacBook Pro SuperDrive
Authored by: tflight on Wed, Aug 16 2006 at 11:21AM PDT
I too can confirm this as it happened to me just four days ago. I was burning a DVD and the burn failed. I couldn't eject the disk so I rebooted and also tried the trackpad button trick. That didn't work for me either.

Not being able to boot my MBP I got on the phone with AppleCare. After I had been on hold waiting for a rep for about twelve minutes the MBP spontaneously ejected the DVD and continued to boot.

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Eject a stuck CD/DVD from a MacBook Pro SuperDrive
Authored by: solsonic on Wed, Aug 16 2006 at 1:48PM PDT
You can always try holding down the eject button while booting. Always works for me.

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Eject a stuck CD/DVD from a MacBook Pro SuperDrive
Authored by: allanmarcus on Wed, Aug 16 2006 at 2:47PM PDT
boot into open firmware and enter: eject cd

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Eject a stuck CD/DVD from a MacBook Pro SuperDrive
Authored by: Zeitkind on Wed, Aug 16 2006 at 5:19PM PDT
OpenFirmware on a MBP?
Can I buy yours? :D

Stuck CDs should be ejected in terminal with

drutil tray open
drutil tray eject

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Eject a stuck CD/DVD from a MacBook Pro SuperDrive
Authored by: andytjuatja on Wed, Aug 16 2006 at 8:39PM PDT
The point of this hint is that you don't have the access to the terminal as your MacBook is offline (with the CD/DVD in it)

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Eject a stuck CD/DVD from a MacBook Pro SuperDrive
Authored by: andytjuatja on Wed, Aug 16 2006 at 8:13PM PDT
Several approaches might fails as the SuperDrive appears to keep trying on reading the CD/DVD as it tries to boot from it.

This specifically useful in the case where you've inserted a faulty CD/DVD or maybe region-specific DVD that your drive won't be able to read it and somehow turned off your mac before ejecting it, then the pressing & holding Eject on booting or loading to the firmware doesn't works.

However, this 10-minutes approach will work, so don't panic! (OK..wait for 10-15 minutes due to relative/subjective timing)

Not that i want it to happened on anyone though

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Eject a stuck CD/DVD from a MacBook Pro SuperDrive
Authored by: dansj1 on Thu, Aug 17 2006 at 8:07AM PDT
Incredible timing. This happened to me yesterday and I brought it to a certified Apple repair shop. I called them this morning and asked them to try it - sure enough it worked. If only Apple support had suggested this first...



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Eject a stuck CD/DVD from a MacBook Pro SuperDrive
Authored by: andytjuatja on Thu, Aug 17 2006 at 5:50PM PDT
Glad to see it has been solved. At least, you can get back your Mac sooner than expected and most of all, not panicking if it does happen again.

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Eject a stuck CD/DVD from a MacBook Pro SuperDrive
Authored by: morespace54 on Mon, Nov 5 2007 at 2:12PM PST
I'll say it again, not enough Apple Support Teams are reading MacOSXHints! ;)

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Eject a stuck CD/DVD from a MacBook Pro SuperDrive
Authored by: Zeitkind on Sat, Aug 19 2006 at 3:03AM PDT
Well.. if you shut the MBP down before you eject the stuck CD - yes. If your CD got stuck, try the drutil command first and only if this fails try a reboot.

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Eject a stuck CD/DVD from a MacBook Pro SuperDrive
Authored by: doceddi on Sat, Mar 24 2007 at 6:08AM PDT
thanks!
drutil eject did it for me
i recommend you try it before any of the other methods mentioned here

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Eject a stuck CD/DVD from a MacBook Pro SuperDrive
Authored by: squidleun4 on Tue, Aug 22 2006 at 1:05AM PDT
It worked for me. But slightly different. In about 2-3 minutes, MBP rebooted and said the disk inserted was not readable and asked me to eject the disk and it did. Thanks everyone.

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Eject a stuck CD/DVD from a MacBook Pro SuperDrive
Authored by: mike666 on Wed, Aug 23 2006 at 10:25AM PDT
I just had a customer with the same issue - couldn't even get to the bootpicker with the disc in the drive. The 10 minute wait paid off and the machine did boot and ejected the disc. Fortunately, he had called AppleCare previously and gotten a case number for the issue; they were unable to help and so recommended he take it to an Apple Specialist. Because of this I was able to get a CS code to cover the labor after referring Apple to this article!

Since there's obviously some fairly consistent issue here, hopefully it'll make it to the engineers. In this case the stuck disc was an obvious mis-burn; it's almost as if when EFI gets ahold of a disc with a damaged or unkown format, it scours the disc for any info it can find before proceeding with the boot sequence. Very annoying.

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Eject a stuck CD/DVD from a MacBook Pro SuperDrive
Authored by: gherrick on Mon, Feb 19 2007 at 12:32PM PST
"Read other people's messages before posting your own to avoid simply duplicating what has already been said." So I have, and it is obvious that lots of folks are suffering from the same glitch, not just on MacBooks, but here on a G4 Powerbook w OSX; I report this in hopes that Apple picks up on it, as AppleCare Mike has suggested.
I had a quite similar experience with a new commercial audio CD, in a G4 Powerbook. The CD would barely mount, nor in my MacBookPro. In the G4, I got it to mount and copied the tunes into a folder on the desktop, and the eject button led to a whimpy whir and the disk jammed part-way out [didn't protrude, of course]. Eventually, I shut the lid, putting the machine to sleep, and came to the MBPro at this website hunting for help [thanks everyone!]; I returned, planning to try a reboot, opened the lid, and the CD ejected, I think, or at least was fully ejected when I tried the eject button [sorry, memory going fast]. Whew! I can't see anything wrong with the CD, no label to get in the way, the catalog track and all else looks unblemished. I got a copy of it and original's in the trash.

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Eject a stuck CD/DVD from a MacBook Pro SuperDrive
Authored by: bonesauce on Wed, Sep 6 2006 at 11:50PM PDT
This happened to me also. Nothing worked and I tried everything: Waiting 10 minutes, holding mouse button, eject button, boot up key-sequences, holding laptop vertical, etc.

However, I did find a page that helped me (actually saved me) http://www.silvermac.com/2006/dvd-stuck-in-macbook-pro/

In a nutshell I took a folded business card, slid it in the DVD slot and twisted. Then I hit the power button. It tried to spin-up the dvd three or four times, but the pressure caused by business card kept the cd stationary and it eventually ejected it.

Also, on a side note this problem was caused by trying to import a CD into iTunes that was heavily scratched. I left the laptop when I went to work and it was slowing importing using error-correction, however, when I got back home the laptop had rebooted and was stuck in the mode described in the post.

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Eject a stuck CD/DVD from a MacBook Pro SuperDrive
Authored by: Help25 on Fri, Nov 14 2008 at 3:00PM PST
Please help!

I have a cd stuck, and have already tried so many suggestions on my Black MacBook.

I can hear the CD making some movement when I first press eject, but then if i press again it is silent.
The eject sign comes up on screen, but just fades away, and no CD!
I have tried rebooting and waiting 20 mins.
I have tried rebooting and holding down the bottom click button.
I have tried the business card, and the folded cardboard, also typing the eject command into the terminal, as suggested on one of these threads!
Also holding it and shaking the slit down, while pressing eject!

NO JOY!

Is there anything else I can do?
Im not great with the pasting of commands etc, as a computer-idiot I dont understand alot of what it can do!
Just wanna get the cd out.

Do you think if I took it too an Apple Store they would know?

If anyone has any new methods please write back!
I will try to understand, even if complex!

many thanks
Alice

xx

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Eject a stuck CD/DVD from a MacBook Pro SuperDrive
Authored by: idriveasedan on Wed, Sep 27 2006 at 5:03PM PDT
it works, thank God

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Eject a stuck CD/DVD from a MacBook Pro SuperDrive
Authored by: boscotwcheung on Tue, Oct 31 2006 at 7:42AM PST
I had a paper stickered DVD stuck in the smartdrive. Sounds weird but the following worked for me. I tried all of the above tips without success. Then I lifted the macbook so that the smartdrive opening was facing the ground, pressed the eject button and as the drive tried to eject the DVD (you can hear the gears moving), I gently shock it up and down to give the DVD a little G-force. The DVD popped out!

Bosco

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Eject a stuck CD/DVD from a MacBook Pro SuperDrive
Authored by: mandorichard on Sun, Nov 5 2006 at 6:21AM PST
All of the hints listed here have failed! My audio CD is STILL stuck in the MBP's CD Drive--it reads the CD and will play from it--it just won't eject. Horrible noises when it tries..... I've tried....
  • waiting 10 minutes--waiting 15 minutes--waiting overnight
  • using the commands listed in this thread in the terminal window
  • rebooting holding down the Eject key
  • rebooting holding down the trackpad button
  • using a business card to gently keep the CD from spinning (that failed in an interesting fashion--the computer wouldn't boot until I let the CD spin)
  • trying to eject the CD with the MBP upside down
  • trying to eject the CD with the superdrive pointed down (rotated 90 degrees from "normal" ANy other suggestions? Or is my drive likely fried?? Thanks, Richard

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  • Eject a stuck CD/DVD from a MacBook Pro SuperDrive
    Authored by: mandorichard on Sun, Nov 5 2006 at 7:55AM PST
    OK, on about the dozenth (if that's a word) try, holding the MBP with the drive pointed down, holding the eject button, and _g_e_n_t_l_y_ shaking the computer in an up-and-down fashion got the CD to eject.

    But should I trust this CD Drive again???

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    THIS WORKS for DVDs with sticker labels!
    Authored by: washippy on Sat, Jan 6 2007 at 10:15PM PST
    Worked first time. Rockin. Just hold on tight. HA

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    Eject a stuck CD/DVD from a MacBook Pro SuperDrive
    Authored by: andytjuatja on Wed, Nov 22 2006 at 7:43PM PST
    I have received a number of emails and responses regarding this solution. Please note that this post is tested on MacBookPro Dual Core 15.4" 2GHz. It hasn't been confirmed whether it works for the older Mac or MacBook or the newer Core 2 Duo series (Although it would surprise me if it doesn't). It would help if you include your Mac's specs in your reply to help out others.

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    Eject a stuck CD/DVD from a MacBook Non-Pro SuperDrive
    Authored by: tdk337 on Wed, Dec 6 2006 at 2:35AM PST
    I was going to comment that none of these worked for my white Macbook Core2Duo when a little bit popped out. The drive was trying to suck the disc back in when I saw it and pulled the disc out un-gracefully. I popped in a blank dvd-r to make sure the drive still worked. BTW the drive kept trying to eject the disc on it's own even after booting into Finder; when the disc finally popped back out, it was probably about ten minutes from boot. I didn't really keep track.

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    Eject a stuck CD/DVD from a MacBook Pro SuperDrive
    Authored by: LowProfile on Thu, Dec 21 2006 at 7:01AM PST
    Blame it on the CD...

    Same thing happened to me with an audio CD. Ejecting with the drive slot facing the floor solved the problem. After I finally ejected the (brand new never played before) CD, I noticed it had a weird bump on the data side (only noticeable when you look at it at a certain angle). Other CDs I tried afterwards ejected flawlessly.

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    Eject a stuck CD/DVD from a MacBook Pro SuperDrive
    Authored by: pink_sneakers on Thu, Jan 4 2007 at 8:05AM PST
    Worked for me! My MacBook was already freezing upon startup (bluish white screen) and the disk won't eject. It booted itself out when I waited. Thanks for the tip!

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    Eject a stuck CD/DVD from a MacBook Pro SuperDrive
    Authored by: msemerson on Tue, Jan 9 2007 at 8:18PM PST
    It took about 10-15 minutes, but did eject! Thanks for the tip!

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    Eject a stuck CD/DVD from a MacBook Pro SuperDrive
    Authored by: goobergeffer on Sat, Apr 21 2007 at 10:41PM PDT
    OMFG!!! I LOVE YOU MAN~~~!!!!!

    i got my new macbook, Black Edition.
    Right~~ i want to install windows, ok. i partition it wrong, and it invalid ops it, and i cant do ANYTHING,. but the trackpad works, and it ejects because of you!! I LOVEEEEE YOU!!!!!

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    Eject a stuck CD/DVD from a MacBook Pro SuperDrive
    Authored by: simonuk on Wed, Jul 11 2007 at 4:35AM PDT
    Hi just had the Same issue as you guys.. i solved mine by booting the unit upside down with my finger on the trackpad button... it spat the disk straight out!!!!

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    Eject a stuck CD/DVD from a MacBook Pro SuperDrive
    Authored by: Gare on Thu, Oct 11 2007 at 9:12PM PDT
    I can verify this works on a new iMac also.
    Apple gave me a dozen different ways to eject a CD/DVD and nothing worked. They suggested i take it to an Apple store. I used a thin but heavy piece of paper and folded it so that it would be about an 1 and 1/2 wide and about 6" long; slipped it into the slot to the front of the disk. Restarted my computer and in about 30 sec's out popped the disk.

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    Eject a stuck CD/DVD from a MacBook Pro SuperDrive
    Authored by: westy on Thu, Mar 5 2009 at 5:24PM PST
    Another update!

    Put a CD into my drive that had been sent to me and it would not load or eject. Tried re-booting many times and twice the disk image came up on the desktop. But even then, when I tried ejecting, the disk image disappeared from the desktop but the disk itself would not eject.

    Kept re-booting and trying everything above, holding the mouse down and other suggested keys/buttons, had my tongue in the right position and all - but just could not get the disk to eject.

    Then I read the post above and held the MBP upside down and pressed the eject button.

    Out came the CD as smooth as silk! ;-)

    Thanks for that post - you saved me!

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    Eject a stuck CD/DVD from a MacBook Pro SuperDrive
    Authored by: peter768 on Mon, Nov 5 2007 at 12:52PM PST
    This worked for me. Thanks!

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    Eject a stuck CD/DVD from a MacBook Pro SuperDrive
    Authored by: asargent on Mon, Apr 21 2008 at 7:55PM PDT
    Fire up Terminal.app, and enter "drutil eject" (without the quotes). That should eject the DVD. If not, you can try rebooting.

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    Eject a stuck CD/DVD from a MacBook Pro SuperDrive
    Authored by: g3ski on Wed, May 21 2008 at 5:58PM PDT
    If you have another mac around, connect them via firewire and boot as a target disk (hold down T as you reboot the macbook with the stuck disc).

    If the stuck disc shows up on the other mac's desktop, eject it.

    This worked in a situation where the hard drive on the macbook was not mounting.

    YMMV,
    -JD

    ---
    "I want my two dollars!"

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    Eject a stuck CD/DVD from a MacBook Pro SuperDrive
    Authored by: postdoc on Thu, Jun 19 2008 at 2:34PM PDT
    Yes ... waiting works when the reboot-button down doesn't. Go figger.

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    Eject a stuck CD/DVD from a MacBook Pro SuperDrive
    Authored by: Photonics Guy on Fri, Nov 7 2008 at 6:22PM PST
    Thanks! This approach still works in 2008, with the 2.6 Mac Book Pro.

    Photonics Man

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    Eject a stuck CD/DVD from a MacBook Pro SuperDrive
    Authored by: yangzone on Mon, Mar 30 2009 at 10:34AM PDT
    I had a DVD stuck in a MBP 2.53. (It did not interfere with boot up.) Anytime I tried to Play or Eject it I got error: -70012. I Restarted, no fix, Restarted from an external drive and ran Diskwarrior, no fix.

    But online I noticed a post where someone had a similar problem and Shut Down and Started up again (rather than Restart, he/she had already tried) and succeeded in fixing the problem. So I tried this, and, sure enough, the disk mounted and all was normal again.

    [I make the mistake of thinking Restart = Shut Down + Startup]

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    Eject a stuck CD/DVD from a MacBook Pro SuperDrive
    Authored by: lorrainedowler on Fri, Apr 3 2009 at 11:31AM PDT
    I followed all the great advice and I did get the disk out but my system is still not kicking in. I'm getting a flashing question mark on my macbook. When I go to reboot the system turns off in 1 split second which makes me think the system is not on at all. Any advice

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    Eject a stuck CD/DVD from a MacBook Pro SuperDrive
    Authored by: alan010 on Tue, May 12 2009 at 9:54AM PDT
    Literally just ejected my CD using the folded business card trick so thank you for that! I also have the flashing question mark. This is due to a faulty hard disk that needs replacing!

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    Eject a stuck CD/DVD from a MacBook Pro SuperDrive
    Authored by: xld00d on Sun, Jun 28 2009 at 9:16AM PDT
    I had a Leopard install disk that I wanted ejected and I have an imac with a logitech PC keyboard. To eject, I booted with the alt (option) key down and selected the install disk and hit F12. It ejected. At that point I could put in another DVD to boot from. This was after my internal hard drive was hosed and I couldn't boot from it.

    I think another way might be to boot with the alt (option) key down and boot from an external drive and use disk utility to eject the CD/DVD in question.

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    Eject a stuck CD/DVD from a MacBook Pro SuperDrive
    Authored by: sgmac on Wed, Sep 2 2009 at 4:38AM PDT
    I tried with the card board insertion and it worked after a while, which was amazing. Then the user stuck another DVD back into it, I didn't have my piece of card, randomly I turned the MacBook over so that the keys were facing the ground, then pushed eject, miraculously the dvd popped straight out. Tested the theory a few times and seems to work. Hope it helps.

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