10.4: Enable Remote Desktop.app on Intel Macs

This Apple note states that ARD admin ("Remote Desktop.app") does not work on Intel Macs. A solution has been circulated on several admin lists, however:

After removing ARD client components from the admin computer and restarting, Remote Desktop.app will repair itself, quit, then if you relaunch it, most features (including viewing and controlling) seem to work fine. The minimum that needs to be removed is ARDAgent.app from /System -> Library -> CoreServices -> RemoteManagement.

A more complete list to remove is reported by some as:

/System/Library/CoreServices/Menu Extras/RemoteDesktop.menu
/System/Library/CoreServices/RemoteManagement/
/System/Library/PreferencePanes/ARDPref.prefPane
/System/Library/StartupItems/RemoteDesktopAgent/

It is unlikely that the admin computer could then be accessed from another copy of Remote Desktop.app, but most admin features have been working fine.

WARNING

You need to be very careful trying to get this to work.

1) DO NOT DELETE /System/Library/CoreServices/RemoteManagement You need the SPECIAL version of ARDAgent that comes with the intel mac.

2) Set ARDAgent to use roseta. (get info on the file) /System/Library/CoreServices/RemoteManagement/ARDAgent.app

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10.4: Enable Remote Desktop.app on Intel Macs | 17 comments | Create New Account

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10.4: Enable Remote Desktop.app on Intel Macs
Authored by: fitzage on Mon, Mar 27 2006 at 7:13AM PST

You beat me to it! A guy at work found this on the Apple Discussion Forums, and we tried it on several macs and it works as described.

Every feature I've tried so far works as it's supposed to, and it doesn't seem to be any slower under Rosetta on a 20" iMac then it was on my 1.5 GHz 12" PB.

10.4: Enable Remote Desktop.app on Intel Macs
Authored by: supernova_2 on Mon, Mar 27 2006 at 9:38AM PST

Yes...it works on my PB 15". You save my day! Thanks for this hint.

ONLY ARDAgent.app needs to be moved or renamed
Authored by: daveschroeder on Mon, Mar 27 2006 at 12:26PM PST

You do NOT need to remove ANYTHING but ARDAgent.app.

The second list is not more "complete"; it's just instructions on how to remove the whole client. The whole client does NOT need to be moved/renamed; only /System/Library/CoreServices/RemoteManagement/ARDAgent.app

ONLY ARDAgent.app needs to be moved or renamed
Authored by: mspring on Mon, Mar 27 2006 at 12:43PM PST

For me, getting info on ARDAgent and checking the box for "Open in Rosetta" seems to have been sufficient- I still have the Universal Binary of ARDAgent 2.2.1 installed, and ARD 2.2 (7C22) works for me.

ONLY ARDAgent.app needs to be moved or renamed
Authored by: jerwood on Tue, Mar 28 2006 at 6:05PM PST

This worked great for me! Just check that little box, and you are in business.

Much better than throwing away or moving files.

10.4: Enable Remote Desktop.app on Intel Macs
Authored by: tknospdr on Mon, Mar 27 2006 at 5:36PM PST

You actually don't need to remove anything at all. Turn off Remote Access in system prefs if it's on. Set it to open with Rosetta, and turn it back on. That's it.

10.4:Remote Desktop VNC Access
Authored by: Erik9999 on Mon, Mar 27 2006 at 6:21PM PST

Anyone been able to access an Intel Mac with VNC that is running ARD with VNC enabled. Just using the ARD software installed on my Mac Mini (Intel) with the vnc enabled, no VNC server running other than ARD.

10.4:Remote Desktop VNC Access
Authored by: Cerberus on Tue, Mar 28 2006 at 1:49PM PST

Yes, works like a charm! I did have to leave my VNC session to draw using native colors (DO NOT USE 8-Bit) as the lower color resolution draws about 1/100 the screen then kraps out.

10.4:Remote Desktop VNC Access
Authored by: jerwood on Mon, May 1 2006 at 8:26PM PDT

Note: If you later install ARD 3.0, like I just did, it won't work. You will need to go in and uncheck "Open with Rosetta" and then everything will be peachy.

10.4: Enable Remote Desktop.app on Intel Macs
Authored by: argh128 on Mon, Apr 3 2006 at 7:02AM PDT

<B>WARNING</B>

You need to be very careful trying to get this to work.

1) DO NOT DELETE /System/Library/CoreServices/RemoteManagement
You need the SPECIAL version of ARDAgent that comes with the intel mac.

2) Set ARDAgent to use roseta. (get info on the file)
/System/Library/CoreServices/RemoteManagement/ARDAgent.app

---

A completely SANE Canadian.

10.4: Enable Remote Desktop.app on Intel Macs
Authored by: davidee on Tue, Apr 4 2006 at 6:42AM PDT

Any issues running the mgmt piece on an intel mac? I plan to try it here shortly.

10.4: Enable Remote Desktop.app on Intel Macs
Authored by: mbd on Sun, May 14 2006 at 8:56PM PDT

Note that this hint no longer seems to work after the release of Security Update 2006-003

I'd been using ARD2.2 with the above-mentioned workaround on an Intel iMac. I did a software update to install the 2006-003 security patches, and now when I try and run ARD2.x admin, my machine locks up/hangs so spectacularly that the only escape is by holding down the power button and starting again. Trying to fix permissions, re-implement the workaround, etc has not helped.

10.4: Enable Remote Desktop.app on Intel Macs
Authored by: fitzage on Tue, May 16 2006 at 1:40PM PDT

I can vouch for that.

10.4: Enable Remote Desktop.app on Intel Macs
Authored by: Homer Bartlett on Mon, May 22 2006 at 8:44AM PDT

mbd, did you discover a resolution for this? I'm having the exact same problem since the last time I ran Software Update. ARD launches, then everything locks up. I can move the cursor but no applications respond to anything and I have to hard reboot.

10.4: Enable Remote Desktop.app on Intel Macs
Authored by: mbd on Thu, Dec 7 2006 at 2:28PM PST

Sorry to reply to this seven months after it was asked - no, I didn't find a resolution that allowed me to still use ARD2.x - I ended up upgrading to ARD3.x (which I'm guessing is what most people ended up having to do).

10.4: Enable Remote Desktop.app on Intel Macs
Authored by: neuralstatic on Fri, Jul 7 2006 at 10:13AM PDT

am i the only one that can't find a remote desktop application on his 10.44 imac after a normal install? and can't find it with pacifist on the discs either?

10.4: Enable Remote Desktop.app on Intel Macs
Authored by: dfbills on Sat, Sep 23 2006 at 9:58PM PDT

It is a separate piece of commercial software. It does not come on the computer.

---
-d

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